Assessing Total Cost of Ownership of a Wireless Remote For Machine Control

If you're the owner of a concrete mixer truck, concrete boom pump, Hydrovac, or similar large machinery, you know that radio remote controls are essential on the job site. But have you ever stopped to consider the total cost of ownership for the radio remote control that you use?

The total cost of ownership includes not just the upfront cost of the equipment, but also the ongoing costs associated with maintenance, repairs, and replacement. By understanding the total cost of ownership, you can make a more informed decision when choosing a radio remote control and ensure that you're getting the most value for your investment.

Upfront Costs

The initial cost of purchasing an aftermarket remote may be daunting, but it is important to consider the lifetime of the remote, as well as balancing cost with the quality and durability of the remote and its component parts when making this decision, as a cheaper control may end up costing more in the long run. This is especially true if the remote requires replaceable batteries.

Remote Control Maintenance Costs 

Remote controls require regular maintenance to keep them functioning properly. This can include things like cleaning, lubrication, and battery replacement. Make sure to factor these costs into your total cost of ownership.

For example, if your remote requires replaceable batteries, you may want to look into rechargeable batteries. However, it is important to note that rechargeable batteries bought at the consumer level usually have a limited life. It is important to factor in the cost of batteries projected over the total lifespan of your remote. There have been customers who have mentioned replacing upwards of four AA batteries each day per remote. This can be both expensive and a drain on resources.

Repair Costs & Considerations 

Even with regular maintenance, radio remote controls can sometimes break down or require repairs. It's important to choose a control that is reliable and backed by a strong warranty to minimize the risk of costly repairs.

The average warranty is about a one year duration, depending on the manufacturer or dealer’s specifications (Aarcomm offers an industry-leading 2-year warranty!). When submitting a remote for repair, keep in mind that there may be backlog or delays regarding servicing due to supply chain issues or availability. 

With that, servicing can take anywhere from one week to several months depending on a variety of factors including pre-existing backlog, severity of repair, location of repair, and so on.

It is recommended to buy two handhelds when purchasing your remote control system, in order to have a backup. This is so the machine is still able to work while you are waiting for repair and you do not have idle equipment or employees not performing for an extended period of time.

Replacement Costs

Over time, radio remote controls can become outdated or no longer meet the needs of the job site. It's important to plan for replacement costs and choose a control that is adaptable to future needs.

You may think selecting a remote control is the least important part of selecting a truck on the whole; this is a critical misstep that can cost both time and money in the long run. A system that can be switched from truck to truck and grow with your business is certainly the way of the future.

Gone are the days of the truck outliving the remote!

Downtime Costs

When a radio remote control breaks down, it can cause costly delays and downtime on the job site. This can have a significant impact on your bottom line, so it's important to choose a control that is reliable and backed by strong customer support.

By considering these factors and calculating the total cost of ownership for your radio remote control, you can make a more informed decision and ensure that you're getting the most value for your investment. 

At Aarcomm, we understand the importance of total cost of ownership and ensure each product we build sets a new bar for quality and reliability.  Contact us today to learn more!